Merch FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through Google Pay and Apple Pay.

2. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s tracking system.

3. Can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible thru our Contact Form. Once an order has been processed or shipped, we will not be able to make changes.

4. What is your return policy?
We accept returns within [X] days of the delivery date, provided the item is unused and in its original condition. For more details on how to start a return, please visit our Return Policy page.

5. How long does shipping take?
Orders are typically processed within 7 business days. Delivery times vary depending on your location, but most orders arrive within 3-5 business days once shipped. You’ll receive a tracking number once your order ships.

6. Do you offer international shipping?
At this time, we only ship within the United States.

7. What do I do if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us thru our Contact Form with your order number. We will work with you to resolve the issue as quickly as possible.

8. Can I exchange an item?
No, we do not offer exchanges at this time due to limited stock.

9. Do you offer gift cards?
No, we do not off gift cards currently at this time.

10. How can I contact customer support?
If you have any further questions or need assistance, you can reach us email us through our contact form: Contact Form

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